Alternatives if there is need for change:
-Keep Legacy & improve
-ERP
-Best of Breed Apps
-In house Development
A good homework for the company: Analyze the business & form a core team
Sales People: don't want to lose time with things other then sales, unless its in their benefits in terms of remuneration. They don't want to share their secrets, nor customers.
OCM
---------------
Organizational Change Management
Communication is key!
A series of steps to prepare organization for changes
-Training
-Security/Role Development
-Super User Development
-Business Process Procedures
-Communications
Culture:
entrepreneur vs bureaucratic
team vs independant
risk vs conservative
structure vs variable
plan x3 vs ready, fire, aim (!!)
trust vs fear
Training:
Core team training
Management Seminar
End user training
Communications:
get support of workers
inform them!
-channels: team lunch & learns, newsletter, meetings, e-mails
Security/Role Development:
start with key managers!
then, bottom-up, what kind of special roles needed in addition to the ones specified generally
determine what each employee can & can't do!
Super User Development:
idea is to distribute support in community
Business Processes & Procedures:
what docs to control & store, where & how to control & store
Document business processes procedures!
BPP-a document to define steps, how each transaction is used within SAP system as configured in your company. get them ready & use in trainings.
Changing organization & people seems easy, but it is not. Thats why OCM exists!
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