Lecture 4 - Sangyoun Han

Today’s class introduced the concept on Strategic ERP Implementation choices. There are several issues which need to be addressed when implementing ERP systems. They include;

- Timeline

o Big Bang, Phased, Mini Big Bang

- Staff/Resourcing

o Outsourcing

o In-house

- Customization level

- Centralized Implementation

- Decentralized Implementation

- Training

o Internal, Outsourced

o Combination

- Managing Knowledge

o Consultants or internal experts

Again it was interesting to see how much culture plays a role on decision making. Not only is the culture within the country important, but also the culture of the company. Therefore, during international ERP implementation, usually a mix of each strategic choice is best, depending on the nature of the business.

During the case, the importance of culture was again emphasized. Although technical and functional issues are very important, so are the qualitative aspects. A balance is therefore needed between both quantitative and qualitative factors.

Anyways, good luck on the exams everyone. See you tomorrow.

- Sangyoun