How about this for the starting point for ERP success:
Dimensions of information systems success
Source Communications of the AIS archive
Volume 2 , Issue 3es (November 1999) table of contents
Article No. 5
Year of Publication: 1999
Authors Peter B. Seddon Univ. of Melborne
Sandy Staples Queen's Univ.
Ravi Patnayakuni Temple Univ.
Matthew Bowtell Ernst & Young
Publisher Association for Information Systems Atlanta, GA, USA
Monday, February 14, 2005
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