BilkentMBA2010, Lessons learned, week 4, Cemil Kanat Sarısoy

In the week 4, two styles of implementation attract me significantly and push me thinking on them. They are Bing Bang implementation and Phased implementation. Bing Bang means that a company implements ERP system to all modules at the same time. Surely, it has advantages and disadvantages. It is useful because the company can save time while applying it in one time in a clear cut system. The company can also provide an integration in the company for this change with the concept of a complete motivation equally. That is, everyone can get the psychology of changing and they can understand each other more comfortable while arranging the processes. On the other hand, it can not be useful because it is highly risky and it can cost the company dramatically if it will not be successful at the end. When we come up to the Phased implementation, it can be beneficial because if the company can not achieve, it costs very low. Moreover, the company can learn the stages, necessities and its falses in time and can improve itself in every level. However, it can not be beneficial because it can take very much time and the integration can not be developed over time because of serious differentiations in the company. I think that the decision about selecting the style, company's route, economical situation and long-term purposes are the determinative tools to approach the right result.

I also want to express my ideas in some other subjects for this week. ASAP methodology and its phases are worthy to explain something about them. ASAP name came from SAP and it means Accelareted System Applications and Products in Data Processing. It consists of 5 phases which are project preparation, business blue print, realization, final preparation and go live support. Project preparation is to identify team members and develop strategy as it works. Business blue print help to supply a developed strategy that can give a way to process one or more SAP systems with detailed documentation in a company. Realization works for blue print and it provides to implement all the business process requirements according to fundamentals of blue print phase. Final Preparation means basically end user training. Finally, go live and support is about supporting and optimizing the system.

At last, I want to finish my writting with mentioning on an important part of Yeliz Eseryel's article that is about shared leadership. Shared leadership symbolizes for me a new trend about leadership. In the lesson, Y. Eseryel point out that there are three aspects of Group's life in on going projects. They are task, relationships and individual needs. task is a need of accomplishing the jobs, Relationship is a desire to have a qualified and satisfied relationship environment. Then individual needs mean the psychology of intimacy, individual interests and acceptance in the group. So, if a group always have those compenents and there are appropriate leader characters to those three aspects, the leadership can be shared as to the situation and the kind of the process. As a result, in right time with right leadership characters' effectiveness and its acceptance can form a suitable, efficient and reasonable leading style. I believe that it is a subject that needs to be improved and should be opened more for assessing the real leadership concept in a complete manner with the vital contribution of creative and new thinking styles.

Dear Eseryel and Friends,

Thank you all for this integrated, informative, sincere and kind environment,
My leasons learned was not only restricted with the academic part of the lecture..

Respectfully,

Cemil Kanat Sarısoy

BilkentMBA2010, Lessons learned, week 3, Cemil Kanat Sarısoy

Organizational change management creates a great impact on me in the week 3. To begin with its functions, change management provides to overcome resistance to change while trying to form a shared vision and a shared goal. It helps the company that workers understand the purpose and benefits of the company more consciously and from different aspects. Security role development, communication, super user development, training and business process management are the tools of change management that can apply a complete change management strategy. Ok, system seems durable, the tools are reasonable and it is manifest. However, the actual success is comprehending and solving the individuals' and cultures' effects about resistance to change. According to me change management should be handled importantly from that side of the subject for a long term, efficient and effective implementation. we have 5 compenents of Organizational Change Management as I mentioned at the top. "Communication and training" are highly critical to reflect the positive change perspective on the people. especially, a successful communication provides persuasing and it means a change voluntarily. In fact, according to some aspects about change manegement, "Change management=Communication" and I also think that communication is not only strategic but also psychological and those make it a useful and encouraging enforcement to smooth the norms mainly. Surely, communication has some opportunity costs, logistic costs and consulatancy hours cost but communication should be understood as highly essential implementation and a company shouldn't be very much strict about the cost policy of its communication plan.

As I mentioned, training part interests me significantly and I believe its great necessity as a compenent of organizational change management. training is like a reaction, it spreads. Firstly, consultants try to convince the General Manager and HR Manager why change management is a need and giv information about how it is managed. Secondly, Core Team which consists of HR manager, Marketing manager, Congress operations manager, IT head, Accounting Finanace manager, Procurement head.. Training is provided by consultants to Core Team about how to implement a change management and how will intervene it if there is a problem. Finally, End Users learned how to use the interface of the program from Super Users and Consultants. (Super Users are the people in the company who is skilled about the application of the systems.)

Risk Assessment is another important subject to point out for the 3. week. You sent us some questions about the 10 modules that want to be implement in a company has places in Ankara, İstanbul, Azerbejan and Russia. I think that it can be perfect to express my thoughts about risk analysis for a company. If we form an excellent risk assessment table, we can draw our way more clearly because when we analyse truly our Risk we can also notice company's specific sights manifestly. So, lack of a risk assessment, a company looks like a road without directions.

In conclusion, I want to share my feelings about my team for this week. we work together for the ERP presentation about change management and we compose and develop a team spirit with the concepts of patience, kindness, respect and friendship while being shared leaders and being highly informed.

Thank You Peter, Gün, Nurcan and Me.. :)
Thank You Dear Eseryel.. :)

BilkentMBA2010, Thought Byte, Cemil Kanat Sarısoy

We want to establish an ERP system, we have 10 modules that want to be formed, and we have 4 places that are in Ankara, in İstanbul, in Azerbejan and in Russia. According to my way of thinking, firstly, the company should start applying the system from the main places in Ankara and in İstanbul with the help of a careful, informative and controlled manner. But, all modules in case should be applied at the same time in terms of combining and dealing with different departments. Then, the departments will get used to comprehend the system while integrating with works and each other. Thus, modules can improve equally, timely, comparably and apparently. On the other hand, there can be some correlation and time usage problems in the company and it means complexity and "out of control". That is, processes rearrangement as to the new ERP system can be easier, more useful and more reasonable in terms of feasibility.

After catching durability with the system in Ankara and in İstanbul, and if the results' efficiency and effectiveness make sense in short-term and it seems hopeful and returnable in the long-term, the company must think about bringing the ERP system in Azerbejan and in Russia also.

It will be very useful to point out that there are some hidden parameters exist for whole subject.. For example, are the operation styles similar in Russia and in Azerbejan according to Turkey? How training and implementation will be supplied in different cultures? How is the perspective to the change in Turkey, in Russia and in Azerbejan? Do the company really need an ERP system or does it really need an ERP system in foreign country? and does it really need all the modules? In fact, how is the works in Ankara and in İstanbul? which is the center? do they similar?

In conclusion, I made my comments according to my "imaginative company" standards. I imagine some companies such as Borusan and Efes Pilsen.. Then my ideas based on those at the first paragraph. In other circumstances, a company should masterly answer the questions that I asked in the second paragraph. Yes, ERP is an excellent technology. It provides you an integrated and complete way of working atmosphere efficiently, but if you decide its size, its cost, its necessities and its application techniques perfectly, appropriately and timely.

BilkentMBA2010, Lessons learned, week 2, Cemil Kanat Sarısoy

Enterprise architecture affected me mostly in the second week.. Especially, the connection and meaningfulness between the ERP and EA makes sense on me.. Yeliz Eseryel and Nancy Wolf's "Enterprise Architecture as a context for ERP implementation" article about the EA and its relationships with ERP, in addition to Mr. Scott's EA cube enlights the situation for me in an excellent manner. The article expresses that Enterprise Architecture has theoritacally and methodologically roots in strategic, Business and technology planning. Even this definition we can easily comprehend that EA should have much correlations with ERP. Then, it has. EA includes informations, applications, infrasutructure, products and services. it is integrated with the concepts of database, ERP modules, data translation, strategic goals and infrasutructure that ERP is consisted.

EA is a perfect tool to discover your ERP system's usefulness or which ERP system can be useful for the company. In terms of proccessing the change management, EA and ERP works for you together positively. So it supports you twice. Consequently, I think that, EA is a good friend and supporter of ERP.

Relevantly, if it is essential to point out the Organizational Change Management, I can firstly express its components: Security/role development, communications, Super user development, training and business process management and improvement.. As it seems, it is about an organized strategy and development in different modules which emphasize on occuring an efficient and effective skill upgrading management systems for different types of corporations.

Finally, for this week, I want to mention shortly about some analysis that are the strongest ways to implement your ERP system. Those are SWOT analysis and GAP analysis. SWOT means STRENGTHES, WEAKNESSES, OPPORTUNITIES AND THREATS.. The SWOT helps you to define your strategy and your real purposes.. GAP analysis is in case give you an opportunity to be conscios about the organizations actual performance in return to potential performance.. It is perfect for the usage of knowing about industrial and market potential..

Cemil Kanat Sarısoy, week 2 comments

BilkentMBA2010, Lessons learned, week 1, Cemil

ERP(Entrprise Resorce Planning) is a system and it can be simply defined as complete and integrated applications which is related to the modules, such as finance, accounting, sales and etc.. The term comes from MRP (Meterial Requirements Planning). Actually, there were two MRP systems: MRP1 and MRP2( HUMAN AND ECONOMIC APPLICATIONS also addes as to MRP1) ERP2 is in case a more skilled system manner which includes CRM(Customer Relationship Management) and BI(Business Inteligence) as to MRP1 and MRP2. Relevantly, if it is necessary to express BI: provides reportings for logical and designed DM(Decision Making) for its users. After explaining BI, it will be useful to point out Datamining. It is the process of extacting patterns in a great amount of data partials. and it converts this complexity to a reasonable information. When we come up to the point of why ERP is useful and offerable, we can easily say that it makes corporates and people more fast, more focused and more organized. Those Positive things have also some costs surely such as training, licensing, consulting and etc..

Another important points about the first week is about SAP (Systems Applications Products). SAP is one of the most durable and significant player of the market which established in 1972 to form a real time business data system. It has a lot of ındustry specific solution systems. For instance, in aerospace, defence, automative, banking, media, insurance sectors.. Then, it has modules on finance, controlling, meterials management, production planning, human resource, sales and distribution, customer service, production lifecycle management, project systems and etc.. SAP is a system that is appropriate for medium and large size corporations which need a detailed and powerful ERP system. However, there are some other kinds of ERP systems that is useful and meaningful for small types of corporations in terms of cost and easy procedures.. A company should carefully decide that it needs an Open Source, Small Size or Large Size system to apply it in an excellent manner..

Some other key words and symbols which not mentioned at the top of week 1:
DB (database)
CRM (customer relationship management)
GIGO (garbage in garbage out)

Cemil Kanat Sarısoy, Week 1 comments

Cemil Kanat Sarısoy Elevator Speech

Hi.. a perfect day for a negotiation.. and I have one.. I negotiate with myself in various subjects during the day for improving new negotiation techniques. I think that if one finds the formulation to negotiate with oneself, he/she can catch the core of success in this job. I am Cemil, a marketing man tries to establish special and effective negotiation approches on making business and works to be more skilled for applying new styles. Then, what projects are on your plate at present?